Jet Aviation is to expand and renovate its FBOs across the USA to boost its customer offering and meet new demands.
David Paddock, senior vice president and general manager, regional operations USA, Jet Aviation, commented, “Our customers will soon find new or renovated facilities from Teterboro, New Jersey, to Van Nuys, California, and at Dallas, Texas, [and] in between.
“We like to say we’re investing in our customers by ensuring our FBOs have the space, fixtures and capabilities to deliver the very best service to owners, passengers and flight crews – and their aircraft – no matter where their business or leisure flights take them.”
At Jet Aviation’s Teterboro location, site preparation and utility relocation is taking place ahead of the start of construction on a 40,000ft² (3,716m²) hangar that will include tenant offices.
The hangar – which will be completed by mid-summer 2019 – is designed to accommodate larger, current-generation aircraft and to provide additional ramp space.
While it is under construction, the adjacent FBO will be renovated to current Jet Aviation interior design and finish standards to deliver an even more comfortable and enjoyable experience to customers.
In Van Nuys, construction has begun on the foundations for an entirely new facility to replace the eight structures demolished earlier this year. The FBO will include 10,000ft² (929m²) and the new hangar will span 42,250ft² (3,925m²) and there will be 10,000ft² (929m²) of office space.
An adjacent hangar for Gulfstream operations will include 40,000ft² (3,716m²) and 20,000ft² (1,860m²) for offices. The new complex will boast 122,250ft² (11,360ft²) when completed, which is projected for summer 2019. The FBO currently operates out of a temporary building and an existing hangar that will be razed when the new buildings are completed.
A new fuel farm is already operating with two 30,000-gallon tanks and will expand with two more 30,000-gallon tanks and a 12,000-gallon tank in the future.
Elsewhere in Dallas, the first floor of the FBO will be completely rebuilt and expand the customer service desk and area to provide additional lounge and seating space for passengers. That will also improve customer access to restrooms.
The announcement follows the news that Jet Aviation has completed the refurbishment of its new Boston/Bedford FBO and the construction of a new Duncan Aviation satellite avionics shop in its on-site hangar.
The FBO features 30,000ft² (2,790m²) over two floors, with two customer lounge areas, two pilot shower rooms, a snooze room, a pilots’ lounge with two privacy rooms and two conference rooms. The facility opened last year shortly after a new 40,000ft² (3,716m²) hangar that can handle aircraft up to Gulfstream G650 and Global 7000 went into operation.
It brings total hangar space to more than 124,000ft² (11,520m²) and total facility space to more than 360,000ft² (33,450m²).
Pam Day, Jet Aviation’s director of FBO services at Boston/Bedford, said, “Our focus on customer service means not only a new style and comfort for customers in the FBO, but also adding a great, valuable new service through locating a new Duncan Aviation satellite avionics shop in our hangar.
“We’ve applied a new, warmer color scheme and some new wall coverings, in addition to replacing all of the temporary furnishings, décor and design elements that were here when we opened the new FBO last year. We changed the feel and the experience of the FBO. It’s more modern, but still cozy and comfortable.”
