TAG Aviation has appointed Steve Bull as customer support director for TAG Aviation’s Farnborough Maintenance Services (TFMS) centre, effective October 1.
In his new role, Bull will be responsible for all aspects of customer support interface and will oversee TFMS’s dealership agreements. He brings over 20 years of experience gained working in sales and customer support functions within the commercial and business aviation industry.
Cyrille Pillet, TFMS managing director and VP maintenance operations for TAG Aviation Europe, said, “This transition comes at a time when TFMS’s customer support department is expanding. In addition to the welcome expertise of Mr Bull’s talent and skill base to our frontline team, we have also appointed a new customer support manager, further reinforcing the department and the importance of TAG’s interface with our customers. The handover process will be completed by the end of September to ensure a smooth and seamless transition for TFMS’s customers.”
Bull will replace the position held by John-Paul Williams, who contributed to make TFMS a more customer-centric organization during his appointment. Williams is stepping down to pursue a more technical based career.
